AI Recruitment Call Center

CLINCO TECHNOLOGY

Conversational AI Pre-Screening Agents

Clinco Solutions' Conversational AI Recruitment Call Center conducts initial clinical intake and pre-screening 24/7 in multiple languages. By evaluating candidate eligibility criteria via interactive voice response (IVR) and web-based chat, it qualifies candidates and schedules on-site screening visits — saving site coordinators hours of phone outreach.

  • Conversational AI Voice: Natural, empathetic speech agents optimized for medical intake dialogues.
  • Omnichannel Engagement: Engages and pre-screens candidates via voice call, WhatsApp, web chat, and SMS.
  • 24/7 Eligibility Intake: Ensures no patient referral goes unanswered, capturing interest immediately.
  • Secure Coordinator Hand-off: Automatically pushes pre-screened patient records and call logs directly to the site CRM.
  • Multi-lingual Native Support: Natively processes intake dialogues in Spanish, French, German, Mandarin, and English.
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AI Recruitment Call Center
PERFORMANCE METRICS

Proven Impact at Scale

24/7

Eligibility intake availability

40%

Reduction in site telephone burden

95%

Average call answer and response rate

15+

Languages natively supported

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Clinco Solutions empowers sponsors, CROs, and research sites with the technology and expertise to run faster, smarter clinical trials.

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